Quality Improvement

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Sutter-Yuba Counties Mental Health Plan has adopted a Continuous Quality Improvement (CQI) philosophy to coordinate and ensure the organization meets and exceeds requirements and provides high level of consumer/provider satisfaction.

Outcome Reports & Dashboards

Satisfaction Surveys

Grievance or Appeal

For your convenience, you may file a grievance or appeal using theses forms. Grievances may be filed for Behavioral Health service or billing discrepancies. Appeals may be filed to appeal a Notice of Adverse Benefit Decision you received. For a comprehensive review of our problem resolution process, please see our beneficiary handbook.

Please send forms to:
Sutter-Yuba Behavioral Health
Attn: QA Staff Analyst
1965 Live Oak Blvd. Suite A
P.O. Box 1520
Yuba City, CA 95991